WHL Service Agreement

To ensure resources are available for all library users and are fairly distributed:

• Staff members may borrow eight items at a time.
• Journals are not normally available for loan.
• You will be liable to pay fines at the current rate for any overdue items.
• Your borrowing rights will be suspended if your fines exceed £10.00 in total.
• You will be liable to pay for any stock you lose or damage, including stock we may obtain for you from other libraries. You should report losses as soon as possible.
• You may renew your items four times remotely unless needed by another user.
• You should return any item as soon as possible at the end of a loan period if asked to do so by a member of library staff.

• Associate members and retired members may borrow two items at a time.

To ensure the security of library users, resources and staff:

• Information about you from this form and on computerised library records will be held and used in accordance with the Data Protection Act 1988. We may use this information to contact you about library services. Details of your library transactions may be passed to your line manager, who may help us to recover long overdue items or monies owed to us.
• You should produce your work ID card or library card when borrowing items.
• You may not remove any resources from the library until they have been recorded on the loan system.
• If you have a security card to allow out of hours access, you must not allow anyone else to use it.
• You must comply with the IT and related security policies for the organisation hosting any library or ISP computer you use. This may require you to sign an agreement. Conditions of use will be advertised.
• Anyone found accessing inappropriate internet sites will be reported to the relevant department.

• Please take all your belongings with you at the end of your visit to the library.

To maintain a pleasant environment for all library users:

• Please use the library in a way that will not cause undue disturbance to other users. The senior librarian on duty will decide what constitutes unacceptable behaviour.
• You may not eat in the libraries or bring drinks into the libraries with the exception of water, which should be kept in a spill-proof container.